Suggestion & Request Form

Fill in the form to place your suggestion or request.
We value your feedback.

20%
Gokkusagi Schools want their children to do well and be happy. We recognise, however, that there are times when things go wrong, when concerns continue and disagreements can arise. These can usually be resolved by speaking to the right person and most concerns can be sorted out without too much trouble.

If you are unhappy about something at school, take time to consider. Remember there is often more than one view about an incident or situation. Think about what you hope will happen as a result of your complaint and how to take it forward.

Our school aims to be fair, open and honest when dealing with any complaint. We give careful consideration to all complaints, and deal with them as swiftly as possible. We aim to resolve any complaint through dialogue and mutual understanding.
STAGE 1 (Informal)
You should discuss with an appropriate member of the staff first-either in person or on phone. The teacher, the class teacher, the programme coordinator, the counsellor, the bus manager or the admission officer may be the appropriate staff at this stage. They will endeavour to provide a full response to your concern/complaint/suggestion/request within 5 business days. Where no satisfactory solution has been found at Stage 1, go through Stage 2 below to file a formal complaint.
STAGE 2 (Formal)
This form will be sent to the general manager, the school principal and the academic director. (The information you provide will be kept confidential except as necessary to investigate and resolve your complaint.)
Contact Information
Student's

The school will endeavour to provide a full response to your concern/complaint/suggestion/request within 5 business days from the receipt of this form.

özel okul kolej international school