Suggestion & Request Form

20%
Gokkusagi Schools seek for continuous development and improvement for the students, school environment and education. We would like to hear your suggestions and/or requests so they can be carefully and quickly considered by relevant authorities/staff. Our school aims to be fair, open and honest when dealing with any request. We aim to resolve any through dialogue and mutual understanding.
STAGE 1 (Informal)
You should discuss with an appropriate member of the staff first-either in person or on phone. The teacher, the class teacher, the programme coordinator, the counsellor, the bus manager or the admission officer may be the appropriate staff at this stage. They will endeavour to provide a full response to your concern/complaint/suggestion/request within 5 business days. Where no satisfactory solution has been found at Stage 1, go through Stage 2 below to file a formal complaint.
STAGE 2 (Formal)
This form will be sent to the general manager, the school principal and the academic director. (The information you provide will be kept confidential except as necessary to investigate and resolve your complaint.)
Contact Information
Student’s

The school will endeavour to provide a full response to your concern/complaint/suggestion/request within 5 business days from the receipt of this form.